Terms & Conditions
Last updated: January 2025
By using Evokes Care services, you agree to these Terms and Conditions. Please read them carefully before making a booking.
1. Eligibility
Evokes Care services are exclusively available to:
- Female clients aged 18 years and above
- Clients residing in or visiting our service cities: Kolkata, Siliguri, Durgapur, Asansol, and Malda
- Clients who have completed the verification process with a valid government ID
2. Service Delivery
Services are delivered at:
- The client's private residence
- Selected premium 4-star hotel accommodations booked and arranged by the client
Evokes Care does not operate from any physical salon or spa premises.
3. Booking & Payment
- A non-refundable ₹99 booking fee is required to confirm any appointment via Razorpay
- The remaining service balance is paid directly to the therapist in cash at the time of the session
- Bookings are confirmed only after identity verification is completed
4. Therapist Details
For the safety and privacy of both clients and therapists, therapist identity and appointment details are shared only after the booking is confirmed and verified. No therapist information is publicly available.
5. Conduct
Clients are expected to treat our therapists with dignity and respect. Any inappropriate behaviour will result in immediate termination of the session without refund and may be reported to appropriate authorities.
6. Liability
Evokes Care is not liable for any pre-existing medical conditions. Clients with health concerns should consult a medical professional before booking a session. Services are for relaxation purposes only and do not constitute medical treatment.
7. Modifications
Evokes Care reserves the right to modify these terms at any time. Continued use of the service constitutes acceptance of the updated terms.
8. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kolkata, West Bengal.
Services available exclusively for female clients aged 18+.